Team Leader:In technical service

Why Protolabs?

We are leaders in digital manufacturing. We hire doers and creative thinkers who approach their tasks with an entrepreneurial spirit. Our culture is focused on new and innovative products and bringing them to market at unprecedented speed. We are a diverse team from all walks of life and it is our employees who shape our company culture.

Be yourself at Protolabs

Studies have shown that women and people of color are less likely to apply for jobs if they don’t meet all qualifications. We are an equal opportunity employer and we are committed to building a diverse team that feels valued in the workplace. Do you feel like you don’t meet all the requirements, but are still curious? We encourage you to apply anyway! You can strengthen our company. We do not discriminate based on race, national origin, sexual orientation, gender, age, mental or physical ability, or the way you present yourself. We firmly believe that diversity leads to more successful teams. As a technical service team leader, you will be responsible for the technical and disciplinary management of the technical service team for the internal maintenance of our machinery.

This is what you can expect from us:

• Strongly growing company with a collegial corporate culture and flat hierarchies
• International environment
• Extensive e-learning platform with over 300 training courses
• A variety of employee benefits
• Lunch menu with food subsidy
• Free parking spaces including free electric charging stations, free drinks and coffee, free fruit
• Permanent employment contract, 40 hour week and 30 days vacation
• Modern production machines and constant investments in machines and equipment

Your tasks with us:

• Responsible for the provision, cross-technology maintenance and servicing of manufacturing systems, carrying out material changes, upgrades and parameterization as well as maintaining service intervals in coordination with related departments
• Close collaboration with production teams, quality assurance and supply chain management
• Ensuring the measurement, evaluation and analysis of process parameters
• Coordination and coordination of third-party service providers and external service partners
• Process optimization and processing of quality complaints
• Defining and tracking standardized processes with regard to machine preparation and material handling
• Responsibility for key figures in relation to OEE

Your requirements:

• Successfully completed technical university degree (Bachelor or Master) or technical vocational training with further training to become an industrial master or technician
• Experience in technical maintenance or field service and in process development
• Experience in 3D printing
• Strong awareness of occupational safety
• Very good IT skills: Microsoft Office, CAD experience
• Structured and analytical approach with a high level of service understanding
• Sense of responsibility, ability to work in a team and technical experience
• Initial experience in employee management and operational planning
• Languages: German, English

Sounds interesting? Then we look forward to receiving your application.